Effective as of July 24, 2020
Your privacy, your choices. You can choose how public you make your profile on the Service, and any personal information about you, your child(ren), or ward(s), or professional or personal expertise that you choose to submit to the Service. Your information, and any updates you make, are made visible to the public or other users of the Service only when you choose to allow it by changing your settings. Updates to public profiles will also automatically be public.
Information you provide to us. Personal information you may provide to us through the Service or otherwise, includes:
Third party sources. We may receive personal information about you from third party sources, such as Facebook or Google, with your authorization through those products.
Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your activity over time on our sites and other sites and online services, such as:
Cookies. Some of our automatic data collection is facilitated by:
See the your choices section below for information about how to control cookies.
We use your personal information for the following purposes or as otherwise described at the time we collect it:
Service delivery. We use your personal information to:
Research and development. We may use your personal information for research and development purposes to better understand common patterns in the symptoms, conditions, therapies, and treatments users have identified, to find relevant expertise for specific users or groups of users to include in the Service such as doctors willing to provide independent advice, and to analyze and improve Service metrics such as rated user satisfaction and related business performance such as site loading efficiency. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Marketing. We may collect and use your personal information for direct marketing purposes. We may send you Sleuth-related or other direct marketing communications as permitted by law, including by email. You may opt-out of our marketing communications as described in the Opt-out of marketing section below.
Service providers. Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as information technology, customer relationship management and support, email delivery, marketing, and website analytics).
Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees. Relevant participants in business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Sleuth or our affiliates (including, in connection with a bankruptcy or similar proceedings).
Other users of the Service. We provide functionality that enables you to disclose personal information, including elements of your user profile and posted content, as well as the health and other data pertaining to your child, to other users of the Service and/or the public. You are able to control what personal information you disclose in this manner through your profile settings or communication with Sleuth at firstname.lastname@example.org. We do not control how others use personal information that you make available in this manner.
You have the following choices with respect to your personal information.
Access or update your information. If you have registered for an account with us, you may review and update certain account information by logging into the account.
Cookies. Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Service and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
Sleuth shares your personal information with our authorized technical service providers, to the extent needed for them to provide their services to us; they are not permitted to share or use your personal information for any other purposes. These providers include:
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information requested, we may not be able to provide those services.
Third party platforms. If you choose to connect to the Service through your social media account, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third party platform, that choice will not apply to information that we have already received from that third party.
The Service may contain links to websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or other online services that are not associated with us. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions.
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
The Service is designed for use by parents and guardians over the age of 18 and we do not knowingly collect any information directly from anyone under the age of 18. If you believe that we have collected personal information directly from anyone under the age of 18 please contact us. By using this service, you confirm that you hold parental responsibility over the child and have, or are entitled to provide, consent of using their information on their behalf. Where the applicable law requires the child’s consent, you represent that you have given our child a copy of this privacy.
You can reach us in the following ways: